Viprinet Lifetime Maintenance at a glance
The complete worry-free package for your Viprinet products
Every Viprinet router needs to have a subscription to Viprinet Lifetime Maintenance. Without a VLM license, updates and support will not be available.
Viprinet Lifetime Maintenance (VLM) is our service and support program. It is a bundle of software and service components available by subscription, with features including:
- Firmware and software updates
- Telephone and email support
- Advance Replacement (ARMA) for defective devices
- Remote dial-in
- Free of charge hardware replacement in case of EOS and existing subscription
VLM gives you lifetime support and no-questions-asked replacement service for Viprinet products. In addition, a subscription to Viprinet Lifetime Maintenance ensures that customers will always have access to high quality support, regardless of their product's age.
The basic idea of VLM is quite simple: Buy a Viprinet router once, subscribe to VLM, and be fully covered, as long as you're enrolled!